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I ordered tickets to be shipped but they never arrived! What do I do?

All orders are shipped with the United States Postal Service (USPS.com). Tickets are shipped the first busines...

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Can I have my Will Call tickets shipped to me?

We cannot change orders from Will Call to a shipping delivery method. If shipping options are available they m...

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Do I need to bring my receipt?

While the receipt is not required to pick up your tickets at will call, it may be helpful as confirmation the ...

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How can I see if my order was successful?

If you are unsure whether your order was successfully processed, please log into your account and click on the...

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Can I transfer my ticket to another date or event?

Tickets purchased on Flavorus are not transferable to another event or date, per the terms of purchase.

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Someone else purchased my tickets, how can I pick them up at the event?

If someone else purchased the tickets for you, please present a photocopy of their credit card and a photocopy...

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My transaction failed, why was my account still charged?

If your order was declined online you may have entered a zip code that does not match the billing address of t...

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I lost my credit card, what do I do?

To pick up your tickets at Will Call, you must either present the original credit card you used or a photocopy...

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How Do I Know If My Layaway Order Has Been Made?

To confirm if your Monthly Layaway Purchase has been made please go to your Flavorus Purchase History and clic...

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Where are my EDC tickets?

UPDATED MAY 14, 2013- Not all packages have been shipped yet. Shipping continues every day and will continue ...

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How to Buy Tickets

What are you doing this weekend? We're here to get you off your couch and out into the world. When you're jugg...

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Can I upgrade my ticket?

If there are still tickets available to the event then we can help you purchase an upgrade. **If your origina...

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I want to View/Print my Receipt/Ticket

To view or print your ticket or receipt, just login to www.flavorus.com and click the PRINT button next to the...

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Update my Credit Card for my layaway payment.

We would love to help you! For security purposes, we will have to do it for you over the phone. You can reac...

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Can I have a refund?

We only allow refunds when an event has been cancelled or postponed. (If this is the case, then please contac...

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Account Login Help

Whether you created your Flavorus account using Facebook, your e-mail, or made a purchase as a guest, we can h...

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I didn't get the E-mail from Flavorus that I was expecting!

No worries, it's probably just in your e-mail's SPAM or PROMOTIONS folder. Check there, and then make sure to...

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